Annual report 2008
Lifecycle services and desktop management
Our Lifecycle services offer a flexible approach to support our partners in delivering a comprehensive service to their customers. Comprising a range of service elements to match all phases of the lifecycle, our solutions can be taken as a complete package or supplied on a modular basis to reflect the individual needs of our partners.
With End-user lifecycle services we are focusing on the functional availability of ICT equipment combined with our commitment to deliver Green IT services.
These services reduce time, expenses and the complexity of managing end user hardware and software environments. They help avoiding problems as well as resolving those more quickly when they do happen. As a result, the customer gets a reduction of cost and time involved in maintaining software images and at the same time reliable access to applications increases and fewer interruptions occurs.
Covering all stages in the Lifecycle we offer solutions for:
- Planning and delivery
- Deployment
- Software and remote services
- Desktop management
- Maintenance & Warranty
- End-of-life services including asset recovery