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InfoCare Partner Strategy enables you to supply and maintain IT solutions and electronic products to your customers. Through extended, coordinated and quality assured service concepts, we ensure the end user and our partner easy access and availability to information and entertainment.
You only need one service partner in the Nordic region!
InfoCare is the leading company that provides on-site services of IT installations, HW-repair, maintenance and software configurations of all leading producers/manufacturers of ICT equipment throughout the entire Nordic region. Our own Nordic-wide logistical network allows for cost efficient and expedient management of fault diagnosis, repair and return handling of virtually all types of consumer electronic products. We conduct repair at end-users premises or in our high tech repair facilities, strategically located in the four Nordic countries and Estonia.
You maintain the entire customer relationship
Our partners own the customer relation. The scope of the services provided by InfoCare are tailored by our partner and dictated by the customers’ requirements. We have a dynamic and flexible approach to our partners needs. Our assignment may vary over time subject to our partner’s present and future situation with regards to internal know-how and resources.
We do not compete with our partners, we just focus on timely provision of HW and SW services as our partners seem fit for their customers’ requirements.
Partner strategy keywords:
- Proven capability to deliver multi-vendor on-site and workshop services throughout the Nordic region
- Business model based on
- Selling services only
- Non compete with partners
- Go to market strategy through partners and complementing their offerings
- Fair split of profit
- Proactively offer and deliver services securing reduced cost of ownerships or increased revenue
Our business is IT services and services only
We are independent and neutral; we do not sell products and focus entirely on providing our partners’ customers with timely IT service and support.
The Nordic/Baltic countries - our home market!
Our ability to provide timely IT services is second to none in the Nordic region, serving all leading retailers, IT manufacturers and IT system integrators with more than 6 000 activities* every day from our 75 locations.
*One activity can involve a single service call as well as a 6 months assignment
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